Terms & Conditions

1. Purchase Contract
This web site is operated by Choi Time Ltd (“we”, “us”, “our”, or the “Company”). All purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published the changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date when these Terms and Conditions were most recently updated.

We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the email. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

2. Prices
All prices are in UK Pounds. The price of the goods will be as quoted on the web site at the time you confirm your order (usually by clicking the “checkout” button) subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time subsequent amendments to your order may mean that certain promotions are no longer being offered.

The price of the goods does not include a charge for delivery.

3. Availability
Although we endeavor to hold stock of all the items advertised for sale on our site this cannot be guaranteed so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered but which we do not have in stock. The content of the site is managed and therefore any products that are out of stock should be highlighted.

In the event of unavailability for whatever reason, we will advise you of our position when we receive your order and we will await your subsequent instructions.

4. Payment
We accept payment in the following ways

• 1. Credit cards - MasterCard, Visa or Switch - using the secure services of Secure Trading
• 2. By cheque or postal order. Please contact us for our address by sending an email to info@choitime.com Cheques should be made out to “Choi Time Ltd” please write your cheque guarantee card number and address on the back of the cheque.

You agree to indemnify us in full against all costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £20. We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you.

Payments by cheque will need to be cleared before dispatch.

5. Delivery
Orders will normally be dispatched within 2-5 working days. Wherever possible, we will try and send orders within 24 hours.

Normal postal lead times are: UK destinations 1-3 days, Europe 3-5 days, all other areas worldwide 5-10 days, but please allow up to twenty-one days for delivery. We will always do our best to inform you about any delay.

The Company shall not be liable for the consequence of any postal delays. In the case of ‘Lost Post’, the company will dispatch another package after the 10th working day and deal directly with Royal Mail. The Company shall not be liable for any damaged products sent via post, however the Company will replace any products which have been damage in transit.

UK shipping is £2.50 per order

Overseas Orders
All packages are sent recorded post
EU- £6.00 Asia- £8.00 USA- £7.00

6. Returns and exchanges
We believe you will be delighted with your purchases but there may be occasions when you feel it necessary to return an item. We will return and exchange any items that have been damaged or are faulty. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty We regret that we cannot accept cancellations of contracts for the purchase of products where foodstuffs have been delivered.

7. Warranty and Liability
Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, neither will any of these terms restrict any of your statutory rights. The Company holds liability insurance for up to £5 000 000. In addition that outlined above we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

Other than as set out above, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.

Customer Support and Service
If you need to contact us please e-mail us using info@choitime.com or phone 0845 0533269

We constantly strive to provide the very best customer service available on the web, any requests for information will be dealt with within 48hours.